[LiveChat] Connection Issues
|Completed||The accessibility issue of the LiveChat agent application has been resolved, and users may now interact with our LiveChat support engineers.
We highly appreciate your patience in this regard.
Apr 15, 2021 – 21:05 UTC
|Monitoring||The issue has been resolved, and a fix is being applied. We are still monitoring the situation to avoid further interruptions.
We will keep you updated once it is resolved completely.
Apr 15, 2021 – 20:35 UTC
|Issue||Our third-party service provider, LiveChat, has identified issues in accessing the LiveChat agent application. Therefore, some users may not be able to interact with our LiveChat support engineers.
Our tech team is in coordination with LiveChat support to resolve the issues as quickly as possible.
We will update you as soon as further information is available.
You can check the status on LiveChat.
We apologize for any inconvenience this may cause.
Apr 15, 2021 – 20:08 UTC