System Status
Here you can view all the operational activities, system updates,
and scheduled maintenance related to Devrims.
Jan 25, 2021
[DigitalOcean] Limited server creation availability in Bangalore Region
| Resolved | The issue of limited availability of server creation has been resolved successfully. Now the users can easily create their server(s) in the Bangalore region. Kindly create a support ticket if you experience any issue in creating the server(s). We apologize for any inconvenience this may cause. Jan 25, 2021 – 11:27 UTC |
| Monitoring | The cause of the disruption in creating servers has been identified by Digital Ocean. The fix has been applied to resolve the issue, but the team is still monitoring to ensure a smooth process. We are also monitoring the processes from our end and in coordination with them on the final update. Jan 25, 2021 – 11:05 UTC |
| Issue | Our Infrastructure partner, Digital Ocean, has a limited server availability issue in creating the Bangalore region. During this period, you may experience failure notification in creating servers. We apologize for any inconvenience this may cause. Our technical team is in coordination with Digital Ocean and will keep you updated on the progress. You can check the status on Digital Ocean. We apologize for any inconvenience this may cause. Jan 25, 2021 – 05:52 UTC |
Jan 16, 2021
Scheduled maintenance on our Support Ticketing Portal
| Completed | The scheduled maintenance has been completed. The users may now be able to create a new support ticket and receive replies from our tech team. We apologize for any inconvenience this may cause. Jan 17, 2021 – 02:38 UTC |
| In progress | The scheduled maintenance is still in progress, and we are trying our best to get it completed as soon as possible. Jan 17, 2021 – 02:17 UTC |
| Scheduled Maintenance | Start: 17th Jan 2021 – 02:00 UTC End: 17th Jan 2021 – 02:45 UTC During the above time, our support ticketing system will be down for maintenance. The users may not be able to create a new ticket or reply back on the existing one and cannot receive replies from our tech support. We will try our best to complete the maintenance within the time slot and as quickly as possible. We will update once the maintenance is completed. We would appreciate your patience in this regard. Jan 16, 2021 – 21:10 UTC |
Jan 11, 2021
[DigitalOcean] Network Connectivity Issues in New York Region
| Description | There were network connectivity issues in the New York region on Digital Ocean – our Infrastructure partner, between 13:30 and 14:00 UTC. During that time, some users may have experienced the issue of accessing the server(s) and lost network connectivity. Also, it could have an impact on creating server(s), disk scaling, or restarting the server. The technical team resolved the issue successfully, and now all the services are functioning normally. You can check the status on Digital Ocean. Kindly create a support ticket if you experience any issue in accessing your server(s). We apologize for any inconvenience this may cause. Jan 11, 2021 – 15:30 UTC |
Jan 5, 2021
[DigitalOcean] Scheduled Network Maintenance in Amsterdam Region
| Completed | Scheduled maintenance has been completed. All the servers are now accessible. Kindly create a support ticket if you experience any issue in accessing your server(s). Jan 06, 2021 - 00:10 UTC |
| In progress | Scheduled maintenance is still in progress. We will keep you updated on the progress. Jan 05, 2021 - 23:39 UTC |
| Issue | Our Infrastructure partner, Digital Ocean, has scheduled their network maintenance in the Amsterdam region. All our customers having their servers in the Amsterdam region may experience slight interruptions. Our technical team is in coordination with Digital Ocean and will keep you updated on the progress. You can check the status on Digital Ocean. We apologize for any inconvenience this may cause. Jan 05, 2021 - 23:19 UTC |
Feb 18, 2021
[DigitalOcean] Issues in creating servers in Singapore region
| Resolved | The issue of creating servers has been resolved, and the permanent fix has been applied. Now you may create servers in the Singapore region. Should you face any problem in creating a server, kindly create a support ticket. We are once again very thankful for your patience. Feb 20, 2021 – 18:02 UTC |
| Update | We sincerely apologize for the delay in resolving the issue permanently. We did not hear anything from Digital Ocean as yet regarding the issue but wanted to keep you updated on the progress. As soon as we receive any update from them, we will keep you posted. We highly appreciate your patience in this regard. Feb 19, 2021 – 02:11 UTC |
| Update | We appreciate your long patience while the engineers are still working on the issue to apply the permanent fix. Meanwhile, if there is any urgency and you should need a server, we suggest creating in a different region or closest one. We will keep you posted as soon as we receive more updates from Digital Ocean. Feb 18, 2021 – 20:48 UTC |
In progress | The team is continuously making progress in resolving the issue of creating servers in the Singapore region. We are also in coordination with them and monitoring the situation. We will keep you updated on the progress and share the information as it becomes available. We appreciate your patience in this regard. Feb 18, 2021 – 20:15 UTC |
Issue | Our Infrastructure partner, Digital Ocean, has identified the issue in creating servers in the Singapore region. During this period, you may experience failure notification in creating servers. Our technical team is in coordination with Digital Ocean and will keep you updated on the progress. We will keep you posted as soon as we receive more updates from Digital Ocean. You can check the status on Digital Ocean. We apologize for any inconvenience this may cause. Feb 18, 2021 – 01:05 UTC |
Mar 30, 2021
[LiveChat] Connection Issues
| Completed | The accessibility issue of the LiveChat agent application has been resolved, and users may now interact with our LiveChat support engineers. We highly appreciate your patience in this regard. Mar 30, 2021 – 23:30 UTC |
| Monitoring | The issue has been resolved, and a fix is being applied. We are still monitoring the situation to avoid further interruptions. We will keep you updated once it is resolved completely. Mar 30, 2021 – 22:37 UTC |
| In progress | The LiveChat support team is still making progress in resolving the issue. We will keep you updated once it is resolved completely. Mar 30, 2021 – 21:42 UTC |
| Issue | Our third-party service provider, LiveChat, has identified issues in accessing the LiveChat agent application. Therefore, some users may not be able to interact with our LiveChat support engineers. Our tech team is in coordination with LiveChat support to resolve the issues as quickly as possible. We will update you as soon as further information is available. You can check the status on LiveChat. We apologize for any inconvenience this may cause. Mar 30, 2021 – 21:23 UTC |
Mar 25, 2021
[DigitalOcean] Latencies or failed event issues in Singapore region
| Resolved | The issue of failed events and latencies has been resolved permanently in the Singapore region. We highly appreciate your patience throughout this process. Should you face any issues, kindly create a support ticket. Mar 25, 2021 – 20:09 UTCl |
| Monitoring | The team has applied a permanent fix to resolve event processing and latencies issues. The situation is currently monitored to ensure no further failed events are reported and all the processes work smoothly. We will keep you updated as soon as the issue is resolved completely. Mar 25, 2021 – 15:55 UTC |
| Identified | The cause of the event processing issue has been identified. The team is working on applying the fix. We will keep you updated on the progress. Mar 25, 2021 – 11:50 UTC |
| Issue | Our Infrastructure partner, Digital Ocean, is facing event processing issues in the Singapore region. During that time, some users may experience latencies or failed events on their servers. Our technical team is in coordination with Digital Ocean and will keep you updated on the progress. You can check the status on Digital Ocean. We apologize for any inconvenience this may cause. Mar 25, 2021 – 10:44 UTC |
Mar 15, 2021
[DigitalOcean] Network connectivity issue in Singapore region
| Resolved | The floating IP and network connectivity issue has been resolved, and a permanent fix is being applied. You should now be able to access all the services and servers in the Singapore region. Should you face any issues related to any services or servers, kindly create a support ticket. Mar 16, 2021 – 03:31 UTC |
| Monitoring | The team has applied a permanent fix to resolve the floating IP issue and currently monitoring the situation. We will keep you updated as soon as the issue is resolved completely. Mar 16, 2021 – 02:10 UTC |
| In progress | The issue has been identified, and a permanent fix is being applied. We will keep you updated on the progress. Mar 16, 2021 – 00:23 UTC |
| Identified | A new issue has been identified with the floating IP address in the Singapore region. Our team is in coordination with them. We will keep you updated on the progress. Mar 15, 2021 – 23:46 UTC |
| Issue | Our Infrastructure partner, Digital Ocean, is facing network connectivity issues in the Singapore region. During that time, some users may experience the issue of accessing the server(s) and lost network connectivity. Our technical team is in coordination with Digital Ocean and will keep you updated on the progress. You can check the status on Digital Ocean. We apologize for any inconvenience this may cause. Mar 15, 2021 – 23:22 UTC |
Mar 4, 2021
[LiveChat] Issues with accessing LiveChat application
| Completed | The accessibility issue of the LiveChat agent application has been resolved, and users may now interact with our LiveChat support engineers. We highly appreciate your patience in this regard. Mar 04, 2021 – 17:30 UTC |
| Monitoring | The issue has been resolved, and a fix is being applied. We are still monitoring the situation to avoid further interruptions. We will keep you updated once it is resolved completely. Mar 04, 2021 – 17:17 UTC |
| In progress | The LiveChat support team is still making progress in resolving the issue. We will keep you updated once it is resolved completely. Mar 04, 2021 – 16:10 UTC |
| Issue | Our third-party service provider, LiveChat, has identified issues in accessing the LiveChat agent application. Therefore, some users may not be able to interact with our LiveChat support engineers. Our tech team is in coordination with LiveChat support to resolve the issues as quickly as possible. We will update you as soon as further information is available. You can check the status on LiveChat. We apologize for any inconvenience this may cause. Mar 04, 2021 – 15:30 UTC |
Apr 25, 2021
[DigitalOcean] Global server creation issue
| Resolved | The issue of creating servers has been resolved, and the permanent fix has been applied. Now you may create servers in the below-mentioned regions or another region. Should you face any problem in creating a server, kindly create a support ticket from your Devrims Platform or contact our LiveChat support. We are once again very thankful for your patience. Apr 25, 2021 – 02:16 UTC |
| Monitoring | A fix has been implemented to resolve the server creation issue globally. You should now be able to create the server in Amsterdam, Bangalore, New York, San Francisco, and Toronto regions. We will keep you updated as soon as the issue is resolved completely. We appreciate your patience in this regard. Apr 25, 2021 – 01:41 UTC |
| Issue | Our Infrastructure partner, Digital Ocean, has identified the issues of latencies and failed events in creating servers globally. During this period, you may experience failure notification in creating servers. Our technical team is in coordination with Digital Ocean and will keep you updated on the progress. You can check the status on Digital Ocean. We apologize for any inconvenience this may cause. Apr 25, 2021 – 00:11 UTC |
Apr 20, 2021
[DigitalOcean] Server creation issue in New York region
| Resolved | The issue of creating servers has been resolved, and the permanent fix has been applied. Now you may create servers in the New York region. Should you face any problem in creating a server, kindly create a support ticket from your Devrims Platform or contact our LiveChat support. We are once again very thankful for your patience. Apr 20, 2021 – 23:20 UTC |
| Monitoring | The team is still working on the cause of the issue of creating servers in New York region. The failure notifications are very low right now but still monitoring the situation to ensure no further failure events are reported. We will keep you updated as soon as the issue is resolved completely. We appreciate your patience in this regard. Apr 20, 2021 – 23:08 UTC |
| Issue | Our Infrastructure partner, Digital Ocean, has identified the issues of latencies and failed events in creating servers in the New York region. During this period, you may experience failure notification in creating servers. Our technical team is in coordination with Digital Ocean and will keep you updated on the progress. You can check the status on Digital Ocean. We apologize for any inconvenience this may cause. Apr 20, 2021 – 21:10 UTC |
Apr 15, 2021
[LiveChat] Connection Issues
| Completed | The accessibility issue of the LiveChat agent application has been resolved, and users may now interact with our LiveChat support engineers. We highly appreciate your patience in this regard. Apr 15, 2021 – 21:05 UTC |
| Monitoring | The issue has been resolved, and a fix is being applied. We are still monitoring the situation to avoid further interruptions. We will keep you updated once it is resolved completely. Apr 15, 2021 – 20:35 UTC |
| Issue | Our third-party service provider, LiveChat, has identified issues in accessing the LiveChat agent application. Therefore, some users may not be able to interact with our LiveChat support engineers. Our tech team is in coordination with LiveChat support to resolve the issues as quickly as possible. We will update you as soon as further information is available. You can check the status on LiveChat. We apologize for any inconvenience this may cause. Apr 15, 2021 – 20:08 UTC |
Apr 9, 2021
[DigitalOcean] Server creation issue in San Francisco region
| Resolved | The issue of creating servers has been resolved, and the permanent fix has been applied. Now you may create servers in the San Francisco region. Should you face any problem in creating a server, kindly create a support ticket from your Devrims Platform or contact our LiveChat support. We are once again very thankful for your patience. Apr 09, 2021 – 23:10 UTC |
| Monitoring | The fix has been applied to resolve the server creation issue in the San Francisco region. Our team is currently monitoring the situation to ensure no further failed events are reported. We will keep you updated as soon as the issue is resolved completely. We appreciate your patience in this regard. Apr 09, 2021 – 22:49 UTC |
| Issue | Our Infrastructure partner, Digital Ocean, has identified the issue in creating servers in the San Francisco region. During this period, you may experience failure notification in creating servers. Our technical team is in coordination with Digital Ocean and will keep you updated on the progress. You can check the status on Digital Ocean. We apologize for any inconvenience this may cause. Apr 09, 2021 – 21:51 UTC |
May 13, 2021
[LiveChat] Issues with accessing LiveChat application
| Completed | The accessibility issue of the LiveChat agent application has been resolved, and users may now interact with our LiveChat support engineers. We highly appreciate your patience in this regard. May 13, 2021 – 10:33 UTC |
| Monitoring | The issue has been resolved, and a fix is being applied. We are still monitoring the situation to avoid further interruptions. We will keep you updated once it is resolved completely. May 13, 2021 – 09:57 UTC |
| Issue | Our third-party service provider, LiveChat, has identified issues in accessing the LiveChat agent application. Therefore, some users may not be able to interact with our LiveChat support engineers. Our tech team is in coordination with LiveChat support to resolve the issues as quickly as possible. We will update you as soon as further information is available. You can check the status on LiveChat. We apologize for any inconvenience this may cause. May 13, 2021 – 09:46 UTC |
Jun 9, 2021
[DigitalOcean] Servers and some services globally affected
| Resolved | Server accessibility issues and services failure events have been successfully resolved. Users may now access their servers, create a new server, scale the server, increase the disk size, etc. Should you face any problem in creating a server, kindly create a support ticket from your Devrims Platform or contact our LiveChat support. We are once again very thankful for your patience. Jun 10, 2021 – 00:14 UTC |
| Monitoring | The DigitalOcean team has applied a fix to resolve the server accessibility issue and failed event errors that were affected globally. DigitalOcean team and Devrims engineers are both currently monitoring the situation to ensure no further issue is being reported. We will keep you updated as soon as the issue is resolved permanently. Jun 09, 2021 – 17:33 UTC |
| Update | DigitaOcean engineers are still working to apply a permanent fix on the accessibility of servers and resolve failed events errors that are affected globally. We do understand how important this could be and appreciate your long patience in this regard. Our technical team is still coordinating with the DigitalOcean team and will keep you updated on the progress. Jun 09, 2021 – 17:33 UTC |
| Identified | The same issue has occurred again, and some servers and services may not respond or show failed event errors. Our technical team is in coordination with Digital Ocean and will keep you updated on the progress. We apologize for any inconvenience this may cause. Jun 09, 2021 – 08:52 UTC |
| Update | DigitalOcean engineers have identified the issue and applied a fix regarding the server accessibility and failed events. Users may be able to access the services and perform other activities. We are still monitoring the situation, and we will keep you updated as soon as the issue is resolved completely. We appreciate your patience in this regard. Jun 09, 2021 – 07:10 UTC |
| Issue | Our Infrastructure partner, Digital Ocean, has identified the issues of accessing servers globally and failed events in some services such as scaling server size, disk scaling, creating new servers, etc. During this period, you may experience failure notification and server accessibility issues. Our technical team is still coordinating with the DigitalOcean team and will keep you updated on the progress. You can check the status on Digital Ocean. We apologize for any inconvenience this may cause. Jun 09, 2021 – 01:50 UTC |
Jun 7, 2021
[DigitalOcean] Servers inaccessible in the New York region
| Resolved | The issue of accessing servers has been resolved, and a permanent fix has been applied. Now you may access the servers in the New York region. Should you face any problem in creating a server, kindly create a support ticket from your Devrims Platform or contact our LiveChat support. We are once again very thankful for your patience. Jun 07, 2021 – 12:32 UTC |
| Monitoring | The DigitalOcean team has identified the cause of the inaccessibility of servers, and a fix is being applied. We are still monitoring the situation to ensure no other failure events are reported. We will keep you updated as soon as the issue is resolved completely. We appreciate your patience in this regard. Jun 07, 2021 – 11:56 UTC |
| Issue | Our Infrastructure partner, Digital Ocean, has identified the issues accessing servers in the New York region. During this period, users may experience accessing the servers or failure notifications. Our technical team is in coordination with Digital Ocean and will keep you updated on the progress. You can check the status on Digital Ocean. We apologize for any inconvenience this may cause. Jun 07, 2021 – 11:35 UTC |
Jul 15, 2021
[LiveChat] Issues with accessing LiveChat application
| Completed | The accessibility issue of the LiveChat agent application has been resolved, and users may now interact with our LiveChat support engineers. We highly appreciate your patience in this regard. Jul 15, 2021 – 12:16 UTC |
| Monitoring | The issue has been resolved, and a fix is being applied. We are still monitoring the situation to avoid further interruptions. We will keep you updated once it is resolved completely. Jul 15, 2021 – 11:26 UTC |
| Issue | Our third-party service provider, LiveChat, has identified issues in accessing the LiveChat agent application. Therefore, some users may not be able to interact with our LiveChat support engineers. Our tech team is in coordination with LiveChat support to resolve the issues as quickly as possible. We will update you as soon as further information is available. You can check the status on LiveChat. We apologize for any inconvenience this may cause. Jul 15, 2021 – 11:09 UTC |
Aug 18, 2021
[DigitalOcean] Servers and event issues in Amsterdam region
| Resolved | The servers and event issues in the Amsterdam region have been resolved, and the permanent fix has been applied. Users may now create, delete and scale the servers. Should you face any problem creating a server, kindly create a support ticket from your Devrims Platform or contact our LiveChat support. We are once again very thankful for your patience. Aug 18, 2021 – 20:19 UTC |
| Monitoring | DigitalOcean engineers have identified the issue and applied a fix regarding server creation, deletion and server scaling. We are still monitoring the situation, and we will keep you updated as soon as the issue is resolved completely. We appreciate your patience in this regard. Aug 18, 2021 – 20:00 UTC |
| Issue | Our Infrastructure partner, Digital Ocean, has identified the issues of latencies and failed events in creating, deleting, or scaling servers in the Amsterdam region. During this period, you may experience failure event notifications. Our technical team is in coordination with Digital Ocean and will keep you updated on the progress. You can check the status on Digital Ocean. We apologize for any inconvenience this may cause. Aug 18, 2021 – 19:42 UTC |
Aug 12, 2021
[LiveChat] Unavailability Issue
| Completed | The unavailability of LiveChat has been resolved, and users may now interact with our LiveChat support engineers. We highly appreciate your patience in this regard. Aug 12, 2021 – 22:02 UTC |
| Monitoring | The issue has been identified, and a fix is being applied. We are still monitoring the situation to avoid further interruptions. We will keep you updated once it is resolved completely. Aug 12, 2021 – 18:50 UTC |
| Issue | Our third-party service provider, LiveChat, is unavailable right now, and their support is currently investigating the issue. Therefore, some users may not be able to interact with our LiveChat support engineers. Our tech team is in coordination with LiveChat support to resolve the issues as quickly as possible. We will update you as soon as further information is available. You can check the status on LiveChat. We apologize for any inconvenience this may cause. Aug 12, 2021 – 17:58 UTC |
No Incident Reported
Oct 27, 2021
[DigitalOcean] Server creation issue in New York region
| Resolved | The issue of creating servers has been resolved, and the permanent fix has been applied. Now you may create servers in the New York region. Should you face any problem in creating a server, kindly create a support ticket from your Devrims Platform or contact our LiveChat support. We are once again very thankful for your patience. Oct 27, 2021 – 16:15 UTC |
| Monitoring | The team has applied a permanent fix to resolve server creation issues. The situation is currently monitored to ensure no further failed events are reported and all the processes work smoothly. We will keep you updated as soon as the issue is resolved completely. We appreciate your patience in this regard. Oct 27, 2021 – 15:41 UTC |
| Update | We appreciate your long patience while the engineers are still working on the issue to apply the permanent fix. Meanwhile, if there is any urgency and you should need a server, we suggest creating in a different region or closest one. We will keep you posted as soon as we receive more updates from Digital Ocean. Oct 27, 2021 – 15:11 UTC |
| Monitoring | The team is still working on the cause of the issue of creating servers in New York region. The failure notifications are very low right now but still monitoring the situation to ensure no further failure events are reported. We will keep you updated as soon as the issue is resolved completely. We appreciate your patience in this regard. Oct 27, 2021 – 12:49 UTC |
| Issue | Our Infrastructure partner, Digital Ocean, has identified the issue in creating servers in the New York region. During this period, you may experience failure notification in creating servers. Our technical team is in coordination with Digital Ocean and will keep you updated on the progress. You can check the status on Digital Ocean. We apologize for any inconvenience this may cause. Oct 27, 2021 – 11:50 UTC |
Oct 15, 2021
[DigitalOcean] Server creation issue in New York region
| Resolved | The issue of creating servers has been resolved, and the permanent fix has been applied. Now you may create servers in the New York region. Should you face any problem in creating a server, kindly create a support ticket from your Devrims Platform or contact our LiveChat support. We are once again very thankful for your patience. Oct 15, 2021 – 15:57 UTC |
| Monitoring | The team is still working on the cause of the issue of creating servers in New York region. The failure notifications are very low right now but still monitoring the situation to ensure no further failure events are reported. We will keep you updated as soon as the issue is resolved completely. We appreciate your patience in this regard. Oct 15, 2021 – 15:45 UTC |
| Issue | Our Infrastructure partner, Digital Ocean, has identified the issues of latencies and failed events in creating servers in the New York region. During this period, you may experience failure notification in creating servers. Our technical team is in coordination with Digital Ocean and will keep you updated on the progress. You can check the status on Digital Ocean. We apologize for any inconvenience this may cause. Oct 15, 2021 – 15:30 UTC |
Oct 14, 2021
[DigitalOcean] Scheduled Network Maintenance in Amsterdam Region
| Completed | Scheduled maintenance has been completed. All the servers are now accessible. Kindly create a support ticket if you experience any issue in accessing your server(s). Oct 15, 2021 - 01:05 UTC |
| In progress | Scheduled maintenance is still in progress. We will keep you updated on the progress. Oct 15, 2021 - 00:05 UTC |
| Issue | Our Infrastructure partner, Digital Ocean, has scheduled their network maintenance in the Amsterdam region. All our customers having their servers in the Amsterdam region may experience interruptions and resources such as creating servers, scaling will be temporarily disabled. Our technical team is in coordination with Digital Ocean and will keep you updated on the progress. You can check the status on Digital Ocean. We apologize for any inconvenience this may cause. Oct 14, 2021 - 23:40 UTC |
Oct 07, 2021
[DigitalOcean] Latencies or failed event issues in New York region
| Resolved | The issue of failed events and latencies has been resolved permanently in the New York region. Should you face any problem creating a server, kindly create a support ticket from your Devrims Platform or contact our LiveChat support. We are once again very thankful for your patience. Oct 07, 2021 – 10:32 UTC |
| Monitoring | The team has applied a permanent fix to resolve network latencies issues. The situation is currently monitored to ensure no further failed events are reported and all the processes work smoothly. We will keep you updated as soon as the issue is resolved completely. Oct 07, 2021 – 09:44 UTC |
| Issue | Our Infrastructure partner, Digital Ocean, is facing network latency issues in the New York region. During that time, some users may experience latencies or failed events on their server. Our technical team is in coordination with Digital Ocean and will keep you updated on the progress. You can check the status on Digital Ocean. We apologize for any inconvenience this may cause. Oct 07, 2021 – 09:21 UTC |
Oct 01, 2021
[DigitalOcean] Latencies or failed event issues in Bangalore region
| Resolved | The issue of failed events and latencies has been resolved permanently in the Bangalore region. Should you face any problem creating a server, kindly create a support ticket from your Devrims Platform or contact our LiveChat support. We are once again very thankful for your patience. Oct 02, 2021 – 02:51 UTC |
| Monitoring | The team has applied a permanent fix to resolve network latencies issues. The situation is currently monitored to ensure no further failed events are reported and all the processes work smoothly. We will keep you updated as soon as the issue is resolved completely. Oct 02, 2021 – 02:22 UTC |
| Identified | The cause of the network latency issue has been identified. The team is working on applying the fix. We will keep you updated on the progress. Oct 01, 2021 – 19:39 UTC |
| Issue | Our Infrastructure partner, Digital Ocean, is facing network latency issues in the Bangalore region. During that time, some users may experience latencies or failed events on their server. Our technical team is in coordination with Digital Ocean and will keep you updated on the progress. You can check the status on Digital Ocean. We apologize for any inconvenience this may cause. Oct 01, 2021 – 15:44 UTC |
Nov 09, 2021
[DigitalOcean] Server creation issue in Frankfurt region
| Resolved | The issue of creating servers has been resolved, and the permanent fix has been applied. Now you may create servers in the Frankfurt region. Should you face any problem in creating a server, kindly create a support ticket from your Devrims Platform or contact our LiveChat support. We are once again very thankful for your patience. Nov 10, 2021 – 23:08 UTC |
| Update | We appreciate your long patience while the engineers are still working on the issue to apply the permanent fix. Meanwhile, if there is any urgency and you should need a server, we suggest creating in a different region or closest one. We will keep you posted as soon as we receive more updates from Digital Ocean. Nov 10, 2021 – 05:33 UTC |
| Monitoring | The team has applied a permanent fix to resolve server creation issues. The situation is currently monitored to ensure no further failed events are reported and all the processes work smoothly. We will keep you updated as soon as the issue is resolved completely. We appreciate your patience in this regard. Nov 10, 2021 – 01:16 UTC |
| Issue | Our Infrastructure partner, Digital Ocean, has identified the issue in creating servers in the Frankfurt region. During this period, you may experience failure notification in creating servers. Our technical team is in coordination with Digital Ocean and will keep you updated on the progress. You can check the status on Digital Ocean. We apologize for any inconvenience this may cause. Nov 09, 2021 – 21:06 UTC |
Nov 08, 2021
[DigitalOcean] Server creation issue in New York region
| Resolved | The issue of creating servers has been resolved, and the permanent fix has been applied. Now you may create servers in the New York region. Should you face any problem in creating a server, kindly create a support ticket from your Devrims Platform or contact our LiveChat support. We are once again very thankful for your patience. Nov 08, 2021 – 19:14 UTC |
| Monitoring | The team has applied a permanent fix to resolve server creation issues. The situation is currently monitored to ensure no further failed events are reported and all the processes work smoothly. We will keep you updated as soon as the issue is resolved completely. We appreciate your patience in this regard. Nov 08, 2021 – 18:09 UTC |
| Issue | Our Infrastructure partner, Digital Ocean, has identified the issue in creating servers in the New York region. During this period, you may experience failure notification in creating servers. Our technical team is in coordination with Digital Ocean and will keep you updated on the progress. You can check the status on Digital Ocean. We apologize for any inconvenience this may cause. Nov 08, 2021 – 17:22 UTC |
No Incident Reported
Jan 18, 2022
[DigitalOcean] Server creation issue in Frankfurt region
| Resolved | The issue of creating servers has been resolved, and the permanent fix has been applied. Now you may create servers in the Frankfurt region. Should you face any problem in creating a server, kindly create a support ticket from your Devrims Platform or contact our LiveChat support. We are once again very thankful for your patience. Jan 18, 2022 – 21:19 UTC |
| Monitoring | The team has applied a permanent fix to resolve server creation issues. The situation is currently monitored to ensure no further failed events are reported and all the processes work smoothly. We will keep you updated as soon as the issue is resolved completely. We appreciate your patience in this regard. Jan 18, 2022 – 19:46 UTC |
| Update | We appreciate your long patience while the engineers are still working on the issue to apply the permanent fix. Meanwhile, if there is any urgency and you should need a server, we suggest creating in a different region or closest one. We will keep you posted as soon as we receive more updates from Digital Ocean. Jan 18, 2022 – 18:17 UTC |
| In Progress | The team is continuously making progress in resolving the issue of creating servers in the Singapore region. We are also in coordination with them and monitoring the situation. We will keep you updated on the progress and share the information as it becomes available. We appreciate your patience in this regard. Jan 18, 2022 – 16:05 UTC |
| Issue | Our Infrastructure partner, Digital Ocean, has identified the issue in creating servers in the Frankfurt region. During this period, you may experience failure notification in creating servers. Our technical team is in coordination with Digital Ocean and will keep you updated on the progress. You can check the status on Digital Ocean. We apologize for any inconvenience this may cause. Jan 18, 2022 – 12:42 UTC |
Feb 25, 2022
[LiveChat] Unavailability Issue
| Completed | The unavailability of LiveChat has been resolved, and users may now interact with our LiveChat support engineers. We highly appreciate your patience in this regard. Feb 25, 2022 – 18:10 UTC |
| Monitoring | The fix has being applied by LiveChat support engineers and we are still monitoring the situation to avoid further interruptions. We will keep you updated once it is resolved completely. Feb 25, 2022 – 17:25 UTC |
| Identified | The issue has been identified, and LiveChat support engineers are applying the fix. We will keep you updated once it is resolved completely. Feb 25, 2022 – 16:42 UTC |
| Issue | Our third-party service provider, LiveChat, is unavailable right now, and their support is currently investigating the issue. Therefore, some users may not be able to interact with our LiveChat support engineers. Our tech team is in coordination with LiveChat support to resolve the issues as quickly as possible. We will update you as soon as further information is available. You can check the status on LiveChat. We apologize for any inconvenience this may cause. Feb 25, 2022 – 16:00 UTC |
Mar 15, 2022
[LiveChat] Unavailability Issue
| Completed | The unavailability of LiveChat has been resolved, and users may now interact with our LiveChat support engineers. We highly appreciate your patience in this regard. Mar 15, 2022 – 12:02 UTC |
| Monitoring | The fix has being applied by LiveChat support engineers and we are still monitoring the situation to avoid further interruptions. We will keep you updated once it is resolved completely. Mar 15, 2022 – 10:20 UTC |
| Issue | Our third-party service provider, LiveChat, is unavailable right now, and their support is currently investigating the issue. Therefore, some users may not be able to interact with our LiveChat support engineers. Our tech team is in coordination with LiveChat support to resolve the issues as quickly as possible. We will update you as soon as further information is available. You can check the status on LiveChat. We apologize for any inconvenience this may cause. Mar 15, 2022 – 09:10 UTC |
Mar 03, 2022
Scheduled maintenance of Devrims Platform
| Completed | Scheduled maintenance of our platform is completed. Users may now able to connect to the platform. We highly appreciate your patience in this regard. Aug 04, 2023 – 10:45 UTC |
| Scheduled Maintenance | Start: 3rd Mar 2022 – 09:30 UTC End: 3rd Mar 2022 – 10:30 UTC During the above time, Devrims Platform will not be accessible due to maintenance activity. The users may not be able to login to the platform. However, all the servers and services will remain operational during maintenance. We will try our best to complete the maintenance within the time slot and as quickly as possible. We will update once the maintenance is completed. We would appreciate your patience in this regard. Mar 03, 2022 – 08:52 UTC |
No Incident Reported
No Incident Reported
No Incident Reported
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No Incident Reported
No Incident Reported
Nov 4, 2022
[DigitalOcean] Global server creation issue
| Resolved | Since 4th November 2022, no further issues have been reported. The engineering team has placed a temporary fix at the moment but still closely monitoring the incident and still trying to apply a permanent fix. If you have any problem creating a server, kindly create a support ticket from your Devrims Platform or contact our LiveChat support. We are marking the incident as solved, but we will update our status page once again if further issues are reported. We are again very thankful for your patience and sincerely apologize for the inconvenience. Nov 04, 2022 – 16:20 UTC |
| Monitoring | The situation is still in the monitoring phase and did not receive further update from Digital Ocean. We will keep you posted as soon as we receive more updates from Digital Ocean. We appreciate your patience and sincerely apologize for the inconvenience. Nov 04, 2022 – 07:50 UTC |
Nov 3, 2022
[DigitalOcean] Global server creation issue
| Monitoring | The team is still working on the cause of the issue of creating servers. The failure notifications are very low right now and continue working on applying a permanent fix. We are still monitoring the situation to ensure no further failure events are reported. We will keep you posted as soon as we receive more updates from Digital Ocean. Nov 03, 2022 – 18:50 UTC |
| Update | At the moment, the adjustments and a possible resolution are currently being implemented. We will monitor the situation for longer than usual to ensure that the resolution is effective in resolving the root cause. We will keep you posted as soon as we receive more updates from Digital Ocean. Nov 03, 2022 – 08:10 UTC |
| Update | With reference to the incident reported on 2nd Nov 2022, we sincerely apologize for the delay in resolving the issue permanently. The team is continuously making progress to find the root cause of the issue. We are actively monitoring the situation to maintain stability and will provide another update as soon as we receive more information from DigitalOcean. We highly appreciate your patience in this regard. Nov 03, 2022 – 03:30 UTC |
Nov 2, 2022
[DigitalOcean] Global server creation issue
| Update | We appreciate your long patience while the engineers are still working on the issue to apply the permanent fix. Meanwhile, if there is any urgency and you should need a server, we suggest creating AWS server and select the closest region. We will keep you posted as soon as we receive more updates from Digital Ocean. Nov 02, 2022 – 21:25 UTC |
| Update | We sincerely apologize for the delay in resolving the issue permanently. We have not heard anything from Digital Ocean regarding the issue, but we wanted to keep you updated on the progress. We will keep you posted as soon as we receive any update from them. We highly appreciate your patience in this regard. Nov 02, 2022 – 19:55 UTC |
In progress | The team is continuously making progress in resolving the issue of creating servers. We are also in coordination with them and monitoring the situation. We will update you on the progress and share the information as it becomes available. We appreciate your patience in this regard. Nov 02, 2022 – 17:10 UTC |
Issue | At 14:56 UTC, our Infrastructure partner, Digital Ocean, identified the issue in creating servers. You may experience failure/crashed notifications during this period in creating servers. Our technical team is coordinating with Digital Ocean and will keep you updated on the progress. We will keep you posted as soon as we receive more updates from Digital Ocean. You can check the status on Digital Ocean. We apologize for any inconvenience this may cause. Nov 02, 2022 – 15:55 UTC |
Nov 01, 2022
Scheduled maintenance of Devrims Platform
| Completed | Scheduled maintenance of our platform is completed. Users may now able to connect to the platform. We highly appreciate your patience in this regard. Nov 02, 2022 – 02:15 UTC |
| Scheduled Maintenance | Start: 1st Nov 2022 – 22:00 UTC End: 2nd Nov 2022 – 02:30 UTC During the above time, Devrims Platform will not be accessible due to maintenance activity. The users may not be able to login to the platform. However, all the servers and services will remain operational during maintenance. We will try our best to complete the maintenance within the time slot and as quickly as possible. We will update once the maintenance is completed. We would appreciate your patience in this regard. Nov 01, 2022 – 21:00 UTC |
No Incident Reported
No Incident Reported
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No Incident Reported
Aug 04, 2023
Scheduled maintenance of Devrims Platform
| Completed | Scheduled maintenance of our platform is completed. Users may now able to connect to the platform. We highly appreciate your patience in this regard. Aug 04, 2023 – 21:45 UTC |
| Scheduled Maintenance | Start: 4th Aug 2023 – 19:00 UTC End: 4th Aug 2023 – 22:00 UTC During the above time, Devrims Platform will not be accessible due to maintenance activity. The users may not be able to Signup or Signin to the platform. However, all the servers and services will remain operational during maintenance. We will try our best to complete the maintenance within the time slot and as quickly as possible. We will update once the maintenance is completed. We would appreciate your patience in this regard. Aug 04, 2023 – 13:35 UTC |
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